Panasonic RR-US360 Digital Voice Recorder

After reading other reviews and shopping around I elected to buy a Panasonic RR US360. I am very happy with the ease of use, size, and clarity. However, I will NOT recommend this item to anyone due to the extreme difficulty I have had trying to download the recordings to my Dell D600 using Win 2000. What you do not learn until you have purchased and possibly used the item is that Win 2000 will not recognize the device and you are told to access it via the VoiceStudio software that comes with the item. Great, except it has not worked and doesn't recognize the USB port, much less the device. I have tried contacting Panasonic help and I strongly recommend anyone thinking of purchasing one of these to call them at 1-800-211-7262 and cycle thru the options (1,4,2,7) as given to me by the 'audio technician' to get help with the US360. The minimum wait time I have encountered is 21 minutes, but have yet to get a resolution and having been told I would be called and left my number, after...Read more

I am satisfied with the sound of this small voice recorder. However, I cannot install the Voice Studio software onto my computer. I noticed the problem at Circuitcity.com, and thought that was associated with Windows 98. However, I am using Windows ME. I have not had any problems with any other software. Therefore, be aware that this recorder may not work on your computer as well. I am giving a two star rating because 1) the claimed selling point is not working. 2) Panasonic has terrible customer service with this product. No support information on this product on their website. No response to e-mail inquiries. Called them, I was put to wait for 40 minutes and then kicked out. Their customer service let me feel angry.

Very good quality sound recorder for professional (but non-jounalistic) use: dictation of ones ideas, taking interviews, recording what people say at trade fairs etc...
Takes good enough recordings of very long seminars at low quality settings (up to 8 hours), good meeting recording and interviews at medium setting (4 hours) and excellent recordings at dictation setting. However the latter means only 2h20minutes so you need a portable in the neighbourhood for transferring files so that you can delete and continue recording in this mode. The quality is good without a mic but is even better with a small directional mic that one holds in the direction of the interviewees (especially in noisy environments)
The major weak point is the file transfer soft. Voice Studio recently replaced by Voice Editor is a strange software. One has to stay within the program to transfer files to and from the recorder but also between storage devices. Using simple microsoft copy/pasting of...Read more